FAQ

Common (and uncommon) Questions and Answers regarding 3D Ultrasounds

First Peek Ultrasound provides answers to frequently asked questions about 3D and 4D ultrasound services and prenatal massage. This FAQ is not intended to take place of prenatal care. The following FAQ is for entertainment purposes only and is not meant to take place of regular visits to your doctor's office. If this is an emergency and you have to see your baby today, call us at 708-870-0808.

Should you have any further questions, please call or email us.

General questions

• What is a 3D ultrasound?
• What is the difference between 3D and 4D ultrasounds?
• Can we hear or feel ultrasounds?
• Is getting an elective (non-medical) ultrasound safe for my baby?
• What are the benefits of receiving a 3D ultrasound other than being able to see my baby and being able to show my friends and family?
• Do I need to bring anything with me to my 3D ultrasound appointment?

How to get ideal baby pictures

• When is the best time to get a 3D ultrasound?
• How can I get good images of my baby on my 3D ultrasound?
• Do I have to drink a lot of water and not urinate before my ultrasound? Can I go to the bathroom before my ultrasound?
• I am overweight. Is there anything I can do to help get better 3D ultrasound pictures?
• My 3D ultrasound pictures did not come out clear. Can I come back and try again?

Payment questions

• What forms of payment do you accept?
• What if I only have American Express?
• Why do you not accept checks?
• Do you have gift certificates available?
• Will I have to pay sales tax in addition to the prices listed?
• Are there any hidden fees? What is the actual price of these packages?
• I just purchased a gift certificate online using the scheduling system and paid for it using PayPal. What do I do now?
• I just bought a 3D ultrasound package or prenatal massage using Google Checkout. What do I do now?

About the Gender Check

• I want to know if I am having a boy or a girl now! What is the earliest time I can come in to get a gender check?
• What if I get the Gender Check Package and you still can not determine if my baby is a boy or a girl?
• I want to know the sex of the baby. Can I still find out the sex of the baby with the packages other than the Gender Check?
• Is it really more accurate to check the gender of the baby using 3D ultrasound?
• I was told to return because the ultrasound technician could not see the baby's gender. Can I come back whenever I want when you're open?
• I am scheduled to get a 3D ultrasound at your facility. But I don't want to know the sex of the baby. Can I still come and get a 3D ultrasound?
• I kind of want to know the sex of the baby but not really. No, actually, I don't want to know. Not yet, anyway. Can I change my mind?
• I got an ultrasound at my ob/gyn office, and she said it was a girl. Is there a chance that this is wrong? How accurate is an ultrasound in determining the gender of the baby?
• Come on! Can you really see the gender at 15 weeks?
• What is the maximum number of times I can come in if you can not determine the gender?

About the Premium Package

• Can I bring my own music for the background music on the DVD that is offered?
• Do I have to bring in my own CD or DVD?
• What is Baby Jellybeans?
• Who owns Baby Jellybeans? Is Baby Jellybeans affiliated with First Peek Ultrasound?
• How do I get my free subscription to Baby Jellybeans?
• How long can I use the Baby Jellybeans account?

About the Baby Heartbeat Package and Baby Heartbeat Teddy Bear

• Is your baby heartbeat package really free?
• What if I don't want to buy the baby heartbeat teddy bear? Is the baby heartbeat package still free?
• What is included in the Baby Heartbeat Package?
• When is the best time to come in for the free Baby Heartbeat Package?
• Can I walk in to get the free Baby Heartbeat Package, or do I still need an appointment?
• Is there a no-show fee if I schedule my free Baby Heartbeat Package and do not show up?
• Can I use the free baby heartbeat package just to confirm if I am pregnant?
• What is the cost of your Baby Heartbeat Teddy Bear
• How big are your teddy bears?
• Do you have a variety of teddy bears to choose from?
• What if I want to bring in my own teddy bear? Can I get the heartbeat recorded in another teddy bear for a discount?
• What is the sales tax on the teddy bears?
• After playing the heartbeat on the teddy bear a few hundred times, the battery ran out. How can I get another battery for my teddy bear?

Returning visitors

• I was looking forward to a beautiful face shot of my baby in 3D ultrasound, but my baby's hands were always in front of his face. Can I come back?
• I was told to return because the ultrasound technician could not see the baby's gender. Can I come back whenever I want when you're open?
• What is the maximum number of times that I can come to get a 3D ultrasound? Can I come everyday?
• Do you offer any combination package?

Appointments

• Do I need an appointment?
• How easy is it to schedule onlne?
• I can not find the appointment time I want. Can you still accommodate me?
• Are same day appointments available? I can't seem to be able to schedule an appointment for today.
• Do you offer any 3D ultrasound services on Sunday?
• Why do you need my credit card information to book an appointment?
• How can I book an appointment for a 3D ultrasound or prenatal massage without giving my credit card information?
• What is your cancellation policy?
• How long will my 3D ultrasound appointment take?
• What if I'm late?

About the Prenatal Massage

• What is included in your prenatal massage?
• How much does your prenatal massage cost?
• Is your massage therapist certified in prenatal massage?
• How long is the prenatal massage?
• Where do I go to get the prenatal massage? Will I be given a coupon and have to travel to another facility?
• Can I still get a massage at First Peek Ultrasound if I am not pregnant?

Getting there

• How do I get to First Peek Ultrasound?
• How long will it take to get to First Peek Ultrasound?
• Is there anything I have to watch out for along the way to First Peek Ultrasound
• Where do I park?
• How much do I have to pay for parking here in Oak Park?
• I am handicapped. Where is the best handicapped parking spot outside First Peek Ultrasound?
• How do I get into the building? Which entrance should I use?
• Where are you located inside the building?
• I am standing outside your building and the door is locked. Are you guys there?

Medical issues

• Will you be able to tell if there is anything wrong with my baby during my 3D ultrasound session?
• Do I need a prescription for my 3D ultrasound?
• Will insurance cover my 3D ultrasound?
• What are your requirements for getting a 3D ultrasound? Do I need a doctor's referral or anything like that?

Questions regarding the quality of service

• What kind of ultrasound machine do you use?
• How capable are your ultrasound technicians?
• How is the quality of the printouts of the images?
• Can I bring everyone in my family? How many people can comfortably fit in the ultrasound room?
• Can I bring small children to my ultrasound appointment?
• How comfortable is your medical table? Should I bring a pillow? I am having some back pain during my pregnancy, so should I be worried?
• I hate getting ultrasounds. I really want to see what my baby looks like, but I don't want to have to go through this again. How is this experience going to be different from the ultrasound I get at my doctor's office?

Specific needs

• My husband is in the military, and right now he is deployed in Iraq. Is there anything special that I can do for him?
• Is your 3D ultrasound studio accessible to the handicapped?
• I am Deaf. Can I still get a 3D ultrasound?
• I am blind. Can I still come in to get a 3D ultrasound to see my baby? Or am I out of luck?
• Hablo español, pero quiero una ecografía (o ultrasonido) 3D para ver a mi bebé antes de que nazca. ¿Es posible para que me ayude?

About employment and staff

• Are you hiring?
• I am a student, can I shadow?
• Do you have a medical director?
• Is First Peek Ultrasound a franchise? Who owns this business?

Contacting us and providing feedback

• How can I provide a testimonial on your website?
• I have a suggestion? Who can I tell this suggestion to?
• I recently got a 3D ultrasound at First Peek Ultrasound, and I loved the experience. How can I show my appreciation?